Leeds, West Yorkshire
£20000.00 - £24000.00 per annum
8 months ago
1st Line Service Desk - Leeds - £24,000
We are working with a Legal firm that, due to progression, has opportunities for a 1st Line Service Desk Analyst to join their team to learn the in's and out's of their sector.
Our client is committed to excellence and are keen to have a strong member who has the confidence in communicating to stakeholders of varying levels and the technical abilities to resolve issues in a timely manner.
You will experience an average of 40-70 calls per day varying issues whilst working with a mix of technology including, Microsoft, Citrix and Bighand. If you excel at communication and bring technical experience within these, they will offer a strong chance to progress through their ranks.
- Office 365,
- Windows Exchange,
- Active Directory,
- ITIL understanding,
- Citrix (desirable),
- Terminal Services (desirable),
- Mobile Device Management (desirable),
- Salary up to £24,000 per annum,
- 28 Days holiday,
- Progression plan and training,
- 9% Pension,
This role will be a challenge and will have some aspects of 2nd Line involved. If you feel ready for a step up...