1st Line Service Desk

  • Location

    Leeds, West Yorkshire

  • Sector:

    Service Desk Analyst

  • Job type:


  • Salary:

    £20000.00 - £24000.00 per annum

  • Contact:

    Edward Kleszcz

  • Contact email:


  • Job ref:


  • Published:

    8 months ago

  • Expiry date:


  • Consultant:


1st Line Service Desk - Leeds - £24,000

We are working with a Legal firm that, due to progression, has opportunities for a 1st Line Service Desk Analyst to join their team to learn the in's and out's of their sector.

Our client is committed to excellence and are keen to have a strong member who has the confidence in communicating to stakeholders of varying levels and the technical abilities to resolve issues in a timely manner.

You will experience an average of 40-70 calls per day varying issues whilst working with a mix of technology including, Microsoft, Citrix and Bighand. If you excel at communication and bring technical experience within these, they will offer a strong chance to progress through their ranks.

Key Skills:

- Office 365,

- Windows Exchange,

- Active Directory,

- ITIL understanding,

- Citrix (desirable),

- Terminal Services (desirable),

- Mobile Device Management (desirable),

Your Package:

- Salary up to £24,000 per annum,

- 28 Days holiday,

- Progression plan and training,

- 9% Pension,

This role will be a challenge and will have some aspects of 2nd Line involved. If you feel ready for a step up...