24000-28000 Per Annum
over 1 year ago
2nd Line IT Support Engineer
£24,000 - £28,000
The Bridge IT are looking to recruit a 2nd Line IT Support Engineer to join a growing team based in Leeds. Ideally you will already have experience in a 2nd Line Technical Support Engineer role, you will be responsible for providing 2st clad technical service to an expanding customer base.
- Provide excellent customer service
- Perform regular Network and Active Directory management tasks
- Report, update and track incidents sing service desk system
- Experience providing 1st/2nd Line IT Support
- Technical knowledge of Microsoft Windows, both desktop and server operating systems
- Previous experience working in a customer facing environment
- Ability to provide root cause analysis
- Technical documentation skills
- Knowledge of Windows 7 & 10, Microsoft Office, MacOS X, Windows Server, AD Administration, Microsoft Exchange, Office 365, Antivirus software
- Networking knowledge of LAN/WAN technologies
This is a fantastic opportunity to join a growing team and progress your career. If you’re a self motivated passionate individual and are keen to work in a fast paced dynamic environment please apply with your CV for immediate consideration.