This is a fantastic opportunity to work with a military defence company as a 3rd Line Support Engineer, based in Farnborough, Hampshire.

This 3rd Line Support Engineer position will provide IT support to frontline military services and will be working in a team of 3.

The key responsibilities for this 3rd Line Support Engineer are:

• Owning customer tickets, ensuring momentum in solving the tickets and ensuring timely closure
• Your customer contacts will be IT technicians and administrators
• Supporting technical solutions that involve multiple hardware platforms and communication channels, including LAN/WAN, SATCOM, 3G/4G/5G and data radios
• Supporting systems that use multiple levels of security and classifications

The key skills required for this 3rd Line Support Engineer are:

• Experience with servers - Windows, Linux and SQL
• Infrastructure/network - HW
• LAN/WAN - switching/routing

Desirable skills to have for this 3rd Line Support Engineer are:

• Having a basic understanding of ITIL
• Understanding of SW code (Java, HTML), not requirements for coding
• Knowledge of SATCOM, 3G/4G/5G/ and data radio
• software development
• software test

If you do have the relevant experience for this 3rd Line Support Engineer position, please do apply.