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3rd Line Support Engineer - military defence - servers/networks

  • Location

    Farnborough

  • Sector:

    3rd Line Support

  • Job type:

    Contract

  • Salary:

    £35000 - £35500 per annum

  • Contact:

    David Gillespie

  • Contact email:

    David@thebridgeit.com

  • Job ref:

    2046DG_1618945222

  • Published:

    27 days ago

  • Expiry date:

    2021-05-20

  • Startdate:

    ASAP

  • Consultant:

    David Gillespie

This is a fantastic opportunity to work with a military defence company as a 3rd Line Support Engineer, based in Farnborough, Hampshire.

This 3rd Line Support Engineer position will provide IT support to frontline military services and will be working in a team of 3. Developers and Architects will also be on site for assistance.

The key responsibilities for this 3rd Line Support Engineer are:

  • Owning customer tickets, ensuring momentum in solving the tickets and ensuring timely closure
  • Your customer contacts will be IT technicians and administrators
  • Supporting technical solutions that involve multiple hardware platforms and communication channels, including LAN/WAN, SATCOM, 3G/4G/5G and data radios
  • Supporting systems that use multiple levels of security and classifications

The key skills required for this 3rd Line Support Engineer are:

  • Experience with servers - Windows, Linux and SQL
  • Infrastructure/network - HW
  • LAN/WAN - switching/routing

Desirable skills to have for this 3rd Line Support Engineer are:

  • Having a basic understanding of ITIL
  • Understanding of SW code (Java, HTML), not requirements for coding
  • Knowledge of SATCOM, 3G/4G/5G/ and data radio
  • software development
  • software test

If you do have the relevant experience for this 3rd Line Support Engineer position, please do apply.