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Job

IT Support Analyst

  • Location

    England

  • Sector:

    Support

  • Job type:

    Permanent

  • Salary:

    £0.00 - £25000.00 per annum

  • Contact:

    Sidrah Hussain

  • Contact email:

    Sidrah@thebridgeit.com

  • Job ref:

    1225SHN_1579253237

  • Published:

    8 months ago

  • Expiry date:

    2020-01-19

  • Consultant:

    #

Must have previous IT Support experience and SQL experience

We are currently looking to recruit a new member for the small in house IT team. Reporting directly to the IT Manager. The role is extremely diverse providing hardware, software, and telecoms support as well as developing reporting tools to assist the wider business.

Responsibilities include:

  • Providing on and offsite support in response to a wide range of IT support requests across the business (Hardware/software/telecoms)
  • Developing ad hoc complex reports using SQL to support the business needs
  • Supporting Qlik Sense rollout and report development
  • Maintaining and administering routing tasks (Back ups, overnight reports, stored procedures etc)
  • Contributing to delivering team performance to adhere to Group IT policy

Required Skills & Experience:

  • A basic understanding (gained through studies or work experience) of database queries and data management
  • Experience of coding in SQL
  • Be confident with data analysis/cleansing techniques to produce concise, informative reports
  • IT literacy with great knowledge of Microsoft Office, particularly Excel
  • VBA development experience desirable
  • Good communication skills
  • Excellent attention to detail and a methodical and process driven mindset, with the ability to prioritise workload and meet deadlines
  • Candidates need to have a passion for technology and client service

Please click apply to be considered!