South East London
£40k - 45k per year
0113 380 1919
17 days ago
I am currently looking for an IT Support specialist to join a reputable UC organisation experiencing rapid growth.
You will be joining the Internal IT team, where you will be responsible for our NetSuite ERP solution, you will be working closely with the Finance department and the other key teams who use NetSuite on a daily basis.
The NetSuite specialist will report into the Head of IT and will be key in maintaining the NetSuite platform and supporting the 150 users of the system. This will involve using the support ticketing system to manage the requests and liaising with the external developers and solution providers. There will be the requirement to travel to all UC offices and this may include overnight stays.
Areas Of Responsibility Will Include
First Line Support
Escalate to our development/solution partners
Bounced email addresses administration
Clear cache nodes
Support departments with setting up Reports/Dashboards.
Day To Day Tasks Will Include
Supporting departments with setting up Reports/Dashboards
Managing Legacy External Feeds
Sandbox refresh testing
Plugin (Bundle)/Integration management
Liaising with External Developers
Providing training on NetSuite to other employees
We're Looking For Someone That
Is self-motivated and can work on their own initiative
Has the ability to quickly learn the technologies, tools, and processes
Has good communication skills and confident talking to people at all levels in the business
Has the ability to work alone on tickets but not be afraid to ask for help
Is open and willing to suggest new ideas, different options, and solutions
Here's What You'll Get Back
A job with excellent prospects in one of the fastest growing companies of its kind.
The reward of working with exciting vendors who offer great margin potential in growth sectors.
Training and certification on technology & vendor systems as necessary.
A relaxed and fun, collaborative team working environment.
Fantastic company benefits incl. Pension scheme, private healthcare, a day off on your Birthday! Cycle to work & Tech schemes, perkbox membership with discounts, childcare vouchers, free fruit and refreshments, modern offices with free parking, staff organised charity events, kick-off's... and much more.
For further details contact me on email@example.com/02077437567