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Operational Excellence / Process Improvement Consultant

  • Location


  • Sector:

    Change & Transformation

  • Job type:


  • Salary:

    £60000.00 - £70000.00 per annum

  • Contact:

    Matt Shore

  • Contact email:

  • Job ref:


  • Published:

    10 days ago

  • Expiry date:


  • Consultant:

    Matthew Shore

Operational Excellence / Process Improvement Consultant - Lean / Six Sigma

Currently looking for an Operational Excellence / Process Improvement Consultant for a well-established organisation based in South Yorkshire. This is a vital role within the organisations change team to support a business wide transformation programme. You will be required to document operational processes, produce standard operating procedures and identify opportunities to improve service through process re-engineering / simplification, automation and continuous improvement delivery.

Key Responsibilities:

  • Lead process re-engineering initiatives using Lean and Six Sigma methodology
  • Ensure processes are appropriately scoped and documented
  • Able to facilitate and lead workshops and check activities against change commitments
  • Work closely with business SMEs on best practice and toolsets to perform root cause analysis for any identified problems
  • Document and present findings to senior stakeholders
  • Manage daily project progression and mitigate issues / risks
  • Ensure processes are fully articulated, verified and signed off
  • Able to identify and structure issues, run accurate analyses and provide recommendations to drive and deliver results
  • Ability to align work with organisational strategic / operational challenges


  • Consultancy or Business Analyst experience
  • Able to capture process maps in cloud-based BPM suites
  • Possess an understanding of BPMN
  • Experience in the application of robotics automation
  • Experience in Tableau or Alteryx
  • Exposures to strategic projects such as Target Operating Model development, customer experience improvement, cost optimisation or strategic outsourcing