£40k - 55k per year
0113 380 1916
5 days ago
Process Excellence Analyst
Office Location - Bradford (infrequent travel to the office)
Salary - up to £55,000 plus an impressive benefits package
The Bridge IT have partnered with a global distributions company to recruit a Process Excellence Analyst to join their PMO Team.
Within this role you will you will work mainly within the digital programme, driving and increasing customer satisfaction, sustainable low costs and improve the reliability of service.
• To identify process inconsistencies and understand process performance gaps alongside working with multifunctional internal and external teams to deliver improvements.
• Arranges, prepares and facilitates user groups, workshops and meetings and presents issues and solutions both orally and in writing
• Develop deep understanding of the operational business to support the mapping of existing process and design of to be process to BPMN standards and implement improvements that enhance the customer experience and deliver other business benefit
• Turn data into insights for key business stakeholders by creating and updating reports and presentations
What we are looking for:
The ideal candidate will have experience of analysing and improving complex operational processes to delivery on in a project environment, delivering sustainable results. Your high standards mean you will drive take responsibility and accountability for completing assignments. You will have excellent communication and interpersonal skills to build relationships across the business and turn complex data into clear insights that implement change within the business. Experience working with process optimisation technologies such as process mining tools and BPM software will be beneficial.