Service Architect / Design Manager – Outside IR35 – £500 per day – Remote

My client, a FTSE100 organisation are looking to recruit an experienced Service Architect / Design Manager to start ASAP. The role is remote and we can pay £500 per day (Outside IR35). 

The scope for this project is a list of legacy applications that are live but not supported. The client want to bring these applications under Technology support hence need a Service designer to work through the list of legacy applications, put in a service wrap, support model and bring these under technology support.

What will you do

• Service Design Architecture Documentation, including Service Design, Support Model and Support Model on a Page
• The regular review and amendment of all process documentation
• Early Life Support for all Projects, Service Acceptance Criteria and Sign off
• Reporting on the status of Service Design in all projects
• Act as the main contact into the Service Design function for the assigned project managers. Collaborating with stakeholders from all levels and disciplines to ensure effective alignment of Service Design practices and delivery of Service Design and transition activities throughout project/programme phases.
• To create all the required Service Support documentation to ensure effective management of new services that are supportable and meet business availability needs.
• Ensure documentation and process are reviewed/agreed and signed off by the business and service management stakeholders.
• Leading, planning and coordinating Service transition activities across functions, projects, suppliers and service teams.
• Understand the operational environments including the service management life-cycle

This is a great opportunity to work for a global organisation and the contract is likely to extend beyond 3 months. Send your CV for immediate consideration.