SQL Applications Support Developer

  • Location

    Leeds, West Yorkshire

  • Sector:


  • Job type:


  • Salary:

    £30000.00 - £35000.00 per annum

  • Contact:

    Sidrah Hussain

  • Contact email:


  • Job ref:


  • Published:

    8 months ago

  • Expiry date:


  • Consultant:


Key duties:

  • Provide 3rd line applications support to assist 1st and 2nd line support colleagues in respect to SQL server-based systems, automation and workflow systems
  • Perform Break-Fix analysis and resolve complex data-related problems by working with a broad range of stakeholders across the business and externally with 3rd parties within the production systems
  • Work collaboratively with the Business Analysts, Development team and internal stakeholders to define and develop user stories where change requests originate from within the support context
  • Work closely with other groups in the IT team software testers, project managers and business analysts, to identify route cause of problems, to design and implement hotfix solutions
  • Attend Scrum meetings including daily stand-ups, application design meetings etc. in order to determine and communicate dependencies between application support and development
  • Effectively contribute to the design and development of workflows and screen designs to support departmental working practices
  • Develop document templates and departmental precedents, where necessary
  • Produce and maintain relevant systems and process documentation in a timely and accurate manner
  • Contribute to the development and maintenance of reports and management information as required
  • Liaise with external 3rd party support vendors for incident resolution and problem-solving
  • Provide a single source of truth during major incidents, by managing customer communications for Application and Development change related to MI's.


  • Significant SQL query, function and procedure design and development experience essential
  • Xaml forms and IronPython development experience will be an advantage.
  • Proven experience supporting a legal case, and/or workflow and document automation. (BT Tikit Partner for Windows and advantage)
  • Proven understanding of leading database technologies and concepts such as Microsoft SQL Server.

Please click apply to be considered!