Leeds, West Yorkshire
Up to £0.00 per annum
5 months ago
My client a leading company based in Leeds are searching for a User Researcher to conduct the current case management tool, ensuring the technology meets user needs, understanding how it can be developed into an online service and where a consistent user journey and exchange of data can be achieved.
Key skills and Experience Required:
·Experience in using evidence-based research to inform a user-centred redesign, focused on external users' needs, end-to-end user journeys, motivations and goal.
·Experience designing services for users with low digital literacy
·Experience of complex user journey mapping across ranges of users and stakeholders
·Detailed understanding of government digital service standard and Technology Code of Practice, including GDS service design manual and wider industry-standards
·Demonstrate experience of delivering agile projects in sometimes non-agile environments
If this sounds something of interest, please apply with your up to date CV for Immediate Consideration.